Position: HUB Community Coordinator

Date: June 2022

Report to: HUB Senior Coordinator

Posting Date: June 22nd,2022
Job Category: Administration
Location: 12900 Middlebrook Rd, Germantown, MD 20874
Schedule: Part Time
Position Type: Non-Management
Located Remotely? N
Based on experience – $16-$18/hr, About 28 hours a week.

The Upcounty HUB is a program of BlackRock Center for the Arts that was developed during the pandemic to meet the needs of local families disproportionately impacted by COVID-19. Currently, the HUB provides food and essentials to over 1,000 families every week living in the Upper Montgomery County Region. through safe home deliveries and community distributions. In addition to food the HUB also distributes essentials including COVID-19 Stay at Home Kits, Hygiene Kits, diapers, wipes, and formula. The Hub also organizes holiday meals and gifts, collaborates on immunization and vaccination clinics, and serves as a partner in programs to benefit the wellness of the community served.

Position Summary: The Community Coordinator will serve as the personal contact for HUB clients and partners. This position reports directly to the HUB Senior Coordinator.

Essential Duties: The HUB Community Coordinator will:

  • Collaborate with the HUB Administrator to respond to all HUB Communications: emails, Phone calls, and voice mails.

  • Refer clients to case manager when needed.

  • Manage and print accurate home delivery lists.

  • Work with Hub Assistant to ensure home delivery families receive all necessary items including food, COVID-19 Stay at Home Kits, Hygiene Kits, diapers, formula, and food specific items.

  • Works with HUB director and other community partners to plan and execute community events, donation drives, and fundraisers.

  • Monitors and reports on the changing needs of the community based on client feedback.

  • Serve as the bilingual point of contact for local families affected by emergency situations & disasters.

  • Successfully run and coordinate monthly diaper distribution

  • Record, store, and communicate all data to Communications Manager.

  • Attend community events when needed

Position Requirements:

  • Effective communication skills written and verbal

  • Proficiency in Spanish required

  • Deep knowledge of the socio and economic challenges of the community.

  • Ability to sympathize and empathize with a diverse group of individuals.

  • Good organizational and time management skills.

  • Strong ability to multitask and problem solve.

  • Ability to deal with sensitive information in a confidential manner.

  • Strong attention to detail.

  • Comfort level with software programs including Microsoft Office and Excel.

  • Commitment to the mission of the UpCounty HUB in providing services in a respectful, culturally sensitive manner.

  • Flexibility is required for this position

The UpCounty Hub has an institutional commitment to the principle of diversity. In that spirit, we welcome applications from all qualified individuals without regard to race, religion, creed, color, gender, sexual orientation, age, disability, or national origin.

Updated 6.22.22